Research

Research on people, AI and business decisions

What happens when people use AI to make decisions? These summaries explain research on checking, management work and performance.

Each summary shows what was studied, what the researchers found and what the finding may mean for managers. You can read the original source through the links.

Start with these questions

Understand the evidence

Surveys tell us what people report. They can show common experiences and concerns.

Experiments compare people or groups under different conditions. Their findings apply to the tasks and conditions studied.

Research reviews bring several studies together. They help us see patterns across the available evidence.

A figure always belongs to a group of people. Each summary says who answered, and how often the answer applied.

Research relevant to Asia Pacific

Start with the country findings in the KPMG and University of Melbourne study. They cover India, China, Singapore, Korea, Australia, Japan and New Zealand. BCG's 2026 survey also includes Australia, India and Japan.

We also use global research where it helps explain the issue. A study from one setting does not describe every organisation in the region.

How this research informs StepSim

The research helps explain why checking, limits, feedback and responsibility belong in practice for the decisions people make with AI. StepSim provides that practice through realistic cases and a trainer-led discussion.

Results from these studies describe the studies themselves. They do not measure the effect of StepSim. StepSim's assessment method is explained separately.