Facilitator certification

Learn to turn a simulation into a useful conversation.

The StepSim facilitator programme teaches you to run a group session, explain the evidence in each person's record and lead a debrief that connects the case to work.

For trainers, training providers and internal L&D facilitators. You bring facilitation experience; you do not need to be an AI expert.

Illustration: a woman in a rose headscarf at home in the evening, headphones on, at her laptop with a paper notebook open beside it, a warm lamp, city lights through the window.

Online
Six to eight weeks
One live session a week
Practice between sessions

Skills

What you learn to do

Run a session from start to finishSet up the group, explain the participant notice, manage session codes, brief the room and keep the session on track.
Read a decision recordFollow the person's actions, locate the evidence and explain how the written rules produce the case feedback.
Lead an individual debriefStart with the route the person took. Examine the evidence, discuss another route and keep decision quality apart from outcome and luck.
Lead a group debriefUse the group view to explore patterns, connect them to work and agree changes with owners and dates.
Explain a readingShow the actions behind it, so the conversation starts from what happened. Invite the participant to explain their reasoning.
Introduce StepSim to a clientExplain the simulator, the session and the separate certification routes in plain words.

Typical programme

Practise each part before you run the whole session.

Typical programme, week by week
Week	Focus	Practice
1	Experience the simulations	Play the three practice cases and review your records.
2	Read the evidence	Practise reading sample decision records.
3	Debrief an individual	Practise a debrief with a peer.
4	Run a group session	Practise using the facilitator view with a test group.
5	Handle difficult questions	Practise explaining case feedback, who receives named records and how a team session differs from an Assessment. Discuss the limits of using a practice record in a decision about someone's job.
6	Bring it together	Run a session with coach feedback.
7–8	Optional deeper practice	Explore individual cases and plan how to take StepSim to clients.

Short modules arrive when you need them, alongside practice on the real product.

Certification and licence

Your certification and your licence have different jobs.

Exeter Labs certifies trainers who complete the facilitator programme to run StepSim sessions.

Your licence gives you permission to deliver sessions under the partner agreement. Exeter Labs issues the licence as the company that builds and runs the platform.

Participant certification is different: AIRS-J/1 certification, which AIR APAC issues after the participant's own assessment on StepSim. Running sessions does not certify the people in them. A team session gives a development reading; hiring and certification use a separate Assessment.

See both certification routes

Tell us who you want to run sessions for.

Send your name, organisation and whether you train clients or your own managers. The programme takes registrations of interest, and we will write with dates when they are set. If you are planning a first session, ask for a 30-minute call. We will show you the facilitator view and help you prepare.