Checked current rules
The reviewer opened the current rule before making the final call.
A StepSim review replay shows the work: what the participant opened, checked, chose, and wrote. It gives managers concrete coaching prompts instead of a black-box score.
A replay reconstructs a participant's path through the case — the evidence they opened, the AI output they trusted or challenged, where they held or proceeded, and the manager note they wrote at the end. The example below is illustrative, based on the live insurance underwriting scenario.
The participant reviewed the application summary and the AI-recommended decision.
They opened the source behind the recommendation — and either caught or missed that it was out of date.
They checked the current rule before deciding whether the case could proceed.
Medical information was either protected or routed through an unsafe channel.
They held for senior and medical review, or tried to proceed under commercial pressure.
They explained what was checked, what should happen next, and what should not be shared.
Illustrative example. A real replay reflects an individual participant's actual actions in your scenario.
The reviewer opened the current rule before making the final call.
Whether the offer stayed on hold for senior and medical review before any terms went out.
Coach safe status updates when commercial pressure arrives before review is complete.
Across a team, StepSim surfaces patterns around AI trust, source checking, sensitive information, escalation, and manager-ready output — with a recommended coaching action for each.