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From simulation run to manager-ready evidence.

A StepSim review replay shows the work: what the participant opened, checked, chose, and wrote. It gives managers concrete coaching prompts instead of a black-box score.

What an individual replay shows

Every decision, in the order it was made.

A replay reconstructs a participant's path through the case — the evidence they opened, the AI output they trusted or challenged, where they held or proceeded, and the manager note they wrote at the end. The example below is illustrative, based on the live insurance underwriting scenario.

  1. 1

    Opened the case file

    The participant reviewed the application summary and the AI-recommended decision.

  2. 2

    Checked the AI source trail

    They opened the source behind the recommendation — and either caught or missed that it was out of date.

  3. 3

    Compared against current policy

    They checked the current rule before deciding whether the case could proceed.

  4. 4

    Handled the sensitive detail

    Medical information was either protected or routed through an unsafe channel.

  5. 5

    Made the call

    They held for senior and medical review, or tried to proceed under commercial pressure.

  6. 6

    Wrote the manager note

    They explained what was checked, what should happen next, and what should not be shared.

Illustrative example. A real replay reflects an individual participant's actual actions in your scenario.

Highlights and risk flags

What a manager can coach from.

What they did well

Checked current rules

The reviewer opened the current rule before making the final call.

Risk flag

Held the case

Whether the offer stayed on hold for senior and medical review before any terms went out.

Coaching note

Pressure handling

Coach safe status updates when commercial pressure arrives before review is complete.

Team view

Roll replays up into team patterns.

Across a team, StepSim surfaces patterns around AI trust, source checking, sensitive information, escalation, and manager-ready output — with a recommended coaching action for each.

See the team report